Shipping policy
Digital Delivery
Reel Deal Highlights provides custom digital services. No physical products are shipped.
Completed highlight reels and accompanying cover images are delivered electronically via a Dropbox link sent to the email address provided with the order.
Custom Highlight Reels are typically completed within one week after we have received all information, photos, video clips, selections, and other materials needed to begin the project. Turnaround times are estimates and may vary depending on project requirements, order volume, customer response times, or other circumstances.
Customers are responsible for downloading and securely saving their completed files after delivery. Project files may be retained for up to 90 days following delivery and may be permanently deleted after that time.
If you have any questions regarding delivery of your completed files, please contact us at info@reeldealhighlights.com.